1win Support in Kenya

1win Casino aims to provide the best possible experience for its customers. It offers users a wide range of entertainment, including slots and table games, as well as a wide variety of payment systems. Another advantage of the club is 1win support, which operates 24/7.

1win Support in Online Chat

You can get help from the project managers by using the online chat. It is available both on the official website and in the mobile application. The response time here is minimal. You can clarify any points with the casino representatives:

  • how to make a withdrawal request;
  • what you need to get a welcome bonus;
  • whether you can refuse to undergo verification;
  • how to change the password;
  • the size of the minimum and maximum deposit.

The information provided by managers is always up-to-date. You can be sure that they will do their best to solve your problem as soon as possible.

Contact 1win Support via Mobile Phone

Another option to contact the support team is to call 8 (800) 301 77 89. This option is more suitable for gamblers and bettors who want to get more extensive information from a manager. However, if the line is overloaded, you will have to wait quite a long time for a response from the operator.

E-Mail Support

The most popular way of contacting 1win customer service is by sending an email. It is often used if there is a need for a more detailed description of the problem with screenshots. Managers may need time to get to know your situation, so the waiting time for a response is slightly longer than, for example, online chat.

Social Media Support

You can easily get 1win help even on social media. The company has pages on platforms such as:

  • Telegram;
  • Instagram;
  • Facebook;
  • X (Twitter).

You can find the latest information about the 1win platform and the company’s recent developments that deserve your attention here.

Security Service

The 1win platform has established a privacy policy in compliance with current legislation. This makes playing here not only profitable but also safe. The company can process the personal data of its customers only during the validity of the user agreement between it and gamblers. It does not pass his data to third parties, but reliably protects him from fraudsters.

Setting up an account

1win casino is growing in popularity every day. Residents of Kenya are increasingly choosing this platform for themselves, because it allows not only to spin the reels in slots, but also to bet on sports. The most important thing is that after logging into his account, each user can customize it as he wishes. If necessary, he can change the password or the language.

It is not possible to change such information as date of birth, first name and last name of the user. Therefore, you should be very careful when entering it. All this is because you will need to confirm it by passing verification.

FAQ

How long does it take to get an answer from support?

On average, managers respond within five minutes.

How to contact 1win Support by call?

You can do this by calling 8 (800) 301 77 89.

What are your support hours?

The support team at 1win is available 24/7.

How do I reset my password?

You need to click on the corresponding button located on the login window.

What languages does your support team speak?

The support team speaks English and other languages.